Privacy notice

Who I am. Alex Reed, trading as Reed AI, Newton-le-Willows. Contact: ukalexreed@gmail.com.

What I collect. The name, email address and business details you give when you book, your answers to the pre-call form, any email you send me, plus anything you tell me on a call.

Why. To reply to your enquiry and, if you book, to deliver the assessment. I do not sell your data or use it for anything unrelated.

Legal basis. Your request to be contacted, and the steps needed to provide a service you ask for.

Who sees it. Only me and the services I use to run the business: Google (Calendar for bookings, Meet for calls, Forms for the pre-call questions, and email), and AI tools used to analyse call notes. I do not put anything into an AI tool that I would not be comfortable showing you.

Calls. I will ask your permission before recording or transcribing any call.

AI tools. Before I take bookings I will list here the AI tools that may see your notes. Where a tool has a setting that stops your information being used to train its models, I will turn it on.

Confidentiality. What you tell me about your business stays confidential. I am happy to sign a short confidentiality agreement if you ask.

Case studies. If you take the founding client offer, I only publish a case study or quote after you have read and approved it. You can ask to stay anonymous.

How long. Enquiries that go nowhere are deleted after 12 months. Client records are kept for 6 years for accounting purposes.

Your rights. You can ask to see, correct or delete your data at any time by emailing ukalexreed@gmail.com. You can also complain to the Information Commissioner's Office at ico.org.uk.

Cookies. This site does not set any of its own. The booking tool may set its own, covered by its notice.